Arrival & departure

What time is check-in?

You can check in your apartment between 16.00 and 18.00 hours. 

When arriving before 16.00h, we will see if your apartment is ready for you. If so, we’ll be happy to give you an early check-in (additional fee). If not, you can leave your luggage with us and discover the area or relax at our pool. Please let us know your arrival time for us to prepare your check-in. 

Is it possible to check-in later?

Reception opening hours are between 9.00 – 18.00 hours.If your check-in time is outside our reception hours there will not be someone available to check you in. However you will still be able to do a self-check-in in order to enter your accommodation. Please let us know before your arrival time for us to prepare your check-in. 

What is included in the apartment upon arrival?

Upon arrival, all beds are made and we provide a towel set per person, these towels will be replaced every monday, wednesday and friday. We also provide soap, shampoo, shower gel and moisturiser from a local sustainable brand. In the kitchen you will find a tea towel, olive oil, salt/ pepper, some dishwashing supplies, some cleaning utensils and some tea/ Nespresso. All of these items in the kitchen are complementary upon arrival but will not be refilled.

What time do I have to leave the apartment?

The check-out time is before 11:00h. If you need to check out earlier or later, please let us know (a late check out is at extra cost). 

Reception opening hours

Monday09:00 – 13:00 14:00 – 18:00 hour
Tuesday09:00 – 13:00 14:00 – 18:00 hour
Thursday09:00 – 13:00 14:00 – 18:00 hour
Friday09:00 – 13:00 14:00 – 18:00 hour
Saturday09:00 – 13:00 14:00 – 18:00 hour


T: +35 936 638 804
NIF: 516 685 325
BTW: PT516 685 325


Casa Velha Apartments
Estrada de Santa Eulália 8200-269 Santa Eulália, Albufeira Portugal